what is On exactly?
1. What does On do?On makes your mobile's phone book much, much smarter.
- It brings all your contacts together from your phone, gmail, facebook and twitter, combining all their information and removing all the duplicated stuff.
- It automatically adds social network profile pictures to your contacts
- It lets you drag and drop contacts into groups to manage on-the-go who can call you and who should just make your phone beep, or even be sent straight to voicemail
- It helps you manage all your conversations (sms, calls, IM) in one great interface, giving you one-click access to your key contacts, however you want to talk to them.
- It backs up all your contacts and conversations so you can recover them on another phone or review them on the web.
And we always, always, remember it is your data! What does this mean? It is yours to keep or to delete. See our section on Data Privacy here .
Yes, but it will work with any browser on your computer as well, giving you access to all your information on www.lifeisbetteron.com.
On is a different, and we would argue, better way of bringing your phone to life, focusing on your contacts, all your contacts: the most important ones, those that are part of your family, friends, colleagues, those that are distant, those that are close to you, those that only exist in facebook, and those you call 5 times a day. It helps you stay in touch with them, putting a call or a message just a click away. It is respectful of you, and gives you the information to help you be respectful of others.
On delivers even if none of your contacts are using it, and thus is not a traditional "social network". Over time, however, you may find more and more of your contacts are using On, and you will find sharing and communicating with them even easier.
Much of your life may be in Facebook, Bebo, MySpace or Twitter. As long as you benefit from these services, you carry on using them. ON actually works particularly well with these services, giving you an easy way to update your statuses whereever or see what your friends are upto, whichever social network they may be using.
will On respect my privacy?
6. are my contacts safe?On backs up all of your data in the background, over-the-air, without cables or hassles. You can go to the website at www. lifeisbetteron.com to view, edit, organise or even chat with your contacts. And if you change phone, you simply enter your details and all your information will be downloaded to your new handset.
Keep for as long as you want us to, give it back to you whenever you ask for it, allow you to get Orange to "forget" anything you do not wish our servers to store. We will not sell it to marketing agencies. As long as we keep it, we will analyse it to provide you the best service.
All the data we request is for providing the On service and administring your On user account.
We have registered our use of data with the French Data Protection Authority ("CNIL"), under receipt N° 1227247.
By doing this, we are accepting to process any of your data in compliance with the Law N° 78-17of 6 January 1978 on Information, Technology, Files and Civil Liberties (known as the "IT and Civil Liberties Legislation").
All personal data held on you can be modified via the website (www.lifeisbetteron.com), and more specifically in the "Preferences" section. Should you choose to Delete your account, all of your personal data, your contacts, your messages and your feeds will be deleted from our servers. We will only keep aggregated counters for statistical analysis. We draw your attention to messages you have sent to other users which will not be deleted from their account. You can send us an e-mail to contact@lifeisbetteron.com to request us to delete the account.
Lastly, you should be aware that cookies, which are stored in the memory of your computer's hard drive, are used to store information to save you from having to enter your login and password each time you connect to the site. You can remove the cookies via your Internet browser's cookie management settings.
On only knows where you have said you are, if you have said anything at all. When you are using On with a mobile handset, you can make declaring your location easier by getting your phone to update when-ever you arrive or leave a place that you have deliberately tagged, or you can get your phone to permanently say where you are, but limit who you share that with, and how much precision you are willing to share. For instance, you may tell your family which town you are in, and business colleagues which country you are in, and leave everyone else in the dark. But most importantly, these features are just their to make your life easier. If you wish to update your location only occasionally and do it manually, that is fine, and neither your contacts, nor the On server, will know whether the location was fed in manually or automatically via your handset.
On only stores the password you use to sign into On. Any password you use to sign into other services such as Facebook, Twitter or Gmail is passed directly onto them to check your identity. The service then returns a encrypted “token” that grants On the right to access the information on your behalf.
The general thrust is: it is your data, and it is very personal. This has three implications:
1) Anything you wish to remove from the On servers can be.
Simply select “edit” on the screen in question and click “remove” on the specific item. Depending on what you have removed, some or all trace of it will be removed from the service and in due course from the back-ups.
- If you remove a contact, all trace of it will be removed
- If you remove a feed element (a status, or a location) all trace of it will be removed. This means it will be removed from your feedlog and the feedlog of all your contacts in On. If, however, you chose to sync your status messages to a third party service such as Facebook or Twitter, then you will need to see them for removing the information from their services also)
- If it was a message to someone, then the message will be removed from your log, but not from theirs
2) We do our best to keep your information safe.
This means we keep as little as possible and what we do keep is stored on the On servers following industry best practice in terms of security. At present, this means that :
- No unnecessary passwords are stored (for instance for accessing Facebook, Twitter, etc.), instead we use “tokens”.
- We only store current location and last location and the places you have identified
- There is no technical means possible of identifying on the server whether a location was entered manually or generated automatically
- Our servers are hosted in a carrier grade secure location (by hoster Claranet), with secure offsite back-up. We do not currently have dual-site hosting, but can recover any information over 24 hours old – though in case of a major natural disaster, it will probably take us longer than that to get the service back up and running.
- All servers have redundant twins, so a hardware failure on one machine would not even be noticeable to users.
- All clients require a unique code (called MD5 hashcode) to access the server
- All password and login transactions are carried out over an encrypted connection (HTTPS).
however, just as with your online banking, anyone with your password and login can access this information. No online service is completely secure from a directed hack attack.
3) We regularly review both points of this policy to see whether it needs to be improved, and if so, how.
what if Orange is not my carrier?
11. is On for Orange Users only?On is for everyone, regardless of the network they are using. This is because your contacts may be anywhere, using any handset, on any network. Not only is On not only for Orange users, but On also works when you chat with contacts who are not using On, so you never feel cut off from the people that matter.
will On be compatible with my phone?
12. What do the Android warnings mean before I install?Once you have downloaded On, and before you install it, Android will inform you of all the areas of the phone that On may access. Given that On accesses just about every part of the phone, that is a lot of warnings.
So to make it easier, here is our commitment:
•We will never set up a data connection over 2G or 3G without your authorization
•We will never send an sms without your authorization.
•We will never place a call that you have not initiated.
•We will never modify your phone’s data in a way you didn’t request
•At any time, you can quit or uninstall On and your phone returns to its old self. You can go to our website at www.lifeisbetteron.com and even delete your account and we will remove all your data.
On works best today with an Android handset, and we have made many of the features are available to all iPhone users. But if you have another device, you can still get much of the ON magic by logging onto the mobile web site at: m.lifeisbetteron.com .
Right now, we would advise anyone who does not have an unlimited ("fair use") data plan to use On only via Wifi. On is actually pretty good at keeping you all in sync even if you are not connected the whole time, so you will still get a lot out of it. In parallel, we are continuously developing new ways to dramatically reduce data use through more intelligent ways of sharing status, keeping track of changes and syncing. So bear with us as we wanted to get this out as early as possible to get your feedback, and will be improving this as we go.
Not in a blink, but still too fast. Again every month we come up with new ways reducing battery consumption. Right now, our two biggest issues are around the "always on" push connection that we will be enhancing to manage less power intensive ways of going to sleep and reconnecting, and our use of GPS. We have some clever work-arounds available early 2010 that will reduce GPS usage by over 90 percent. In the meantime, the "power hungry" features of On automatically switch off once your battery falls below 25 percent charge, to make sure that nothing will prevent you making those all important calls.
A whole bunch. The clients are developed on whatever language the device uses (Cocoa for iPhone, Dalvik for Android...). On the web we used flex - we like much of the result, but always have a niggling feeling that we could make the interface snappier with some other code. We may change this. We also use Wap for general access on all handsets, and SMS messaging. At the server level, everything is J2EE. On the communication front, we use HTTP and a Rest API (that we hope to open up to third parties next year) for the main functions, we use XMPP for real-time status updates and messaging, and SyncML to allow mobile devices to keep an "offline" version of everything they need when they are not connected to the servers. In addition, the service connects to many other services to work out if numbers are mobile or not (so you don't get to send SMSs to people who can't receive them), to find out people's local times (so you don't call them in the middle of the night), their local weather (so you have something to talk about), and geo-coding services to work out where the place you said you were actually is, etc.
How do I use On main features for Android ?
17. how do I login within the On Android application?Slide any of the screens (my circle, Latest, A-Z, or Places) to the right to get to the sign in or sign up screen. Once you have signed in, your phone will automatically synchronize your contacts and messages on our servers. You will also notice that the login screen has changed and now shows your worlds. When you start you only have one world, called “everyone” and all your contacts are in there. You can create as many as you want.
The contacts you have called most often or flagged as “favorites” on your phone are automatically added to your circle. By doing a long-click on a contact you can move him around your circle, or remove him from this screen by dragging him into the bin. The disc at the centre is you. We call it the “me” button. Its color reflects your availability across all of your worlds. You will find out more about this once you have signed-in to the service.
My circle: your most important contacts, one glance, one click a way.
The latest list shows all your contacts with those that you have communicated with most recently at the top. All communications are grouped behind each contact, so if John has sent you 20 messages, you will still only see him once, with a counter to show how many messages are still unattended. Click on the right arrow to see the detail. From this screen you can answer him directly by clicking in the text entry box, or even call him by clicking on the dial key (not currently working). As always, clicking on their avatar will bring up the communications widget to allow you to call, nudge or message them. Four tabs appear at the top of the screen, to allow you to only see the conversations with your contacts (ie messages or calls to and from them), or to see their feeds (status updates either from On, Facebook or Twitter) or to see if any other On users have linked with you to share their details. By clicking any you can see all this information at once. Clicking edit allows you to remove any feed item you wish.
The A-Z list shows all of your contacts listed alphabetically. As always, clicking on their avatar will bring up the communications widget to allow you to call, nudge or message them. By clicking on the arrow next to your contact’s name you can access his contact card where you can view and edit all his details.
In the menu>preferences screen, you can choose whether to list them by first name or by last name. Note that a long-hold on the contact will give you short cuts to add them to your circle, edit their details in the contact card, or delete them entirely.
This function is currently only available once you have logged into On. For more details about "place", see the section "I just registered, how do I use On for Android?" below.
Simply click the contact avatar on any of the screens to bring up the communications widget. This allows you in one click to call them, or message them (either through IM or SMS) or even to nudge them which is to send them a short message to find out if they are really available to talk.
By clicking on the arrows beneath the call / nudge / message buttons, you can select any one of the other numbers you use to call them.
By clicking on the arrow next to your contact’s name you can access his contact card where you can view and edit all his details.
The contact card gives you all the traditional address-book data for a contact, and more. The contact card is split in three sections. Details lists all the contact details (ways you can call or message this contact). Notes will have any notes you may have imported, and enables you to keep useful information such as when you spoke, who introduced you, etc. You can have as many notes as you want for each contact. Each one is time-stamped, so you know when you last changed it. Places shows all physical addresses associated with the contact which you can view either in list format or on a map. At the bottom of the contact card, the edit button allows you to change any of the contact details, or add new contact points. At the top of the card, a small “i” symbol will turn the card around to show you your conversation stream with that contact.
The conversation stream shows you a chronological “conversation” of all exchanges between you and your contact. We have split these in two: conversations shows everything that was between you and your contact. This includes calls, messages, and IMs (in future, it will also include emails), while feeds shows you all their status updates (this feature requires you to have signed into On). Note from the conversation stream, you can click in the dialog box to send a message directly. At the top of the stream a small “i” symbol will turn the card around to show you your contact’s details.
How can I use the advanced functionalities of On ?
25. how do I link my contacts with my social networks?
On makes it easy to bring all the contacts you wish together. For this, you need to go to the website www.lifeisbetteron.com. Sign in using your phone number of email and the password you selected when you signed up.
Go to the A-Z tab, and select “add contacts from other networks”. Choose the network in question and sign it to it (note: On does not store your login credentials for Facebook and Twitter. Instead once you have logged in, Facebook grants On a crypted “token” that allows you to access your Facebook details). On will show you the contacts that “match” contacts already in your address-book, so that you can add the new details, or even the photos, to your existing contacts. Select the ones you wish to merge with the click-box on the right, and then choose “continue”. You can then match contacts manually, and merge them. Finally, you are presented with the list of all other contacts for gmail and Twitter, and you can add those you want to your addressbook. Facebook does not allow you to add contacts that are not already present at least by name in your phonebook.
On can help you find all the duplicates in your addressbook and merge them. For this, you need to go to the website www.lifeisbetteron.com . Sign in using your phone number of email and the password you selected when you signed up. Go to the A-Z tab, and select “find duplicates”. On show you the list of all contacts it thinks may be duplicated, with those it is surest about at the top (for instance same name and same phone number), to those it thinks are possible duplicates (for instance a same phone number, or a similar name). You can then choose the contacts you wish to merge by clicking on the check box on the right, and clicking “merge”.
To create a new world, slide the screen to your worlds view, click on menu>add world. Clicking on the top of the new screen, you can give this world a name that is meaningful to you, such as “friends”, “work”, “football”. You can even create a world for just one person, maybe your partner. You can then choose which of your contact details you share with people in this world. This is a bit like having a personalized business card for each set of contacts. So for some, you may wish to “push” them your business phone number, and to others your mobile.
You can drag and drop your contacts into each world, either on your Android phone, or on the web. To do it on your phone, when you are on the “world” screen, flip the phone on its side (or flip out the keyboard). You know see all your worlds at the top, and all your contacts at the bottom. Your contacts are ordered by how frequently you call or message them, so the most important are towards the beginning of the list. You can click on a contact and then drag it to the world you want to put it in.
NB1: all contacts begin in “everyone else”. As you move them to other worlds, they are removed from “everyone else”.
NB2: You can associate a contact to as many worlds as you wish. Indeed a “colleague” may also be a “friend”.
NB3: once a contact is in a world, he is no longer part of “everyone else”.
Quicktip: click the “everyone else” world and On will show you all the contacts you have not yet put in a world. You can sort them more easily.
Quicktip: click on a contact to see which worlds he is part of (they are highlighted in Orange).
Quicktip: dragging a contact onto a world he is already part of will remove him from that world.
Once you have created a world, click on the status area to bring up your status card. This shows how available you are, what you are upto, and if you have chosen to share it, where you are. It also shows what picture of you you currently share with these contacts.
Clicking on the availability discs changes how people can reach you. If, for instance, you choose green (on), then when people call you, your phone will ring normally. You can change these presets by going into menu>preferences>call notifications.
Choose yellow (try me), and then your phone will just beep and display the name of the caller.
Choose red (busy) and your phone won’t make any noise, but will display the name of a caller.
Choose grey (offline) and calls will go straight to voicemail.
You can change your worlds' availbilities all-at-once by clicking on the “me” button at the centre of “my circle” or “my worlds”. From here you can choose to update either your availability, your activity, your location or (soon) your avatar for any number of your worlds at once.
Click on the “me” button at the centre of “my circle” or “my worlds”. From here you can choose to update either your availability, your activity, your location or (soon) your avatar for any number of your worlds at once.
You can also choose which contact points (phone numbers, emails, IMs) you share in your business card with each world.
If you choose to share any location at all, you can either set your it manually or use positioning technologies to locate you automatically. You can also choose how “much” of your location is shared: only the country, the state, the city, the postcode, the street or even the place name.
For manual location, click on the “manual” button. To choose a location, click on the the right arrow in the area below it. If you have already recorded a location, you can simply select it from the list on the new screen. Or you can click on “add new place”, then give the new place a name (such as “home”, “geoff’s” or “office) and either enter an address, or click on the “locate me” button. Then save the new place.
Note: you can now choose how “much” of the place is shared by moving the cursor. The further you move it to the right, the more precise the location you share. You can also choose to share the name you have given the place. This is often more meaningful than the place itself: “Office” means something to your correspondents, regardless of where it may be.
To get On to do the leg-work of locating you, click on the “automatic” button. Then click on the arrow in the area below to check how you want your location to be determined. You can either choose to be located anywhere or only at selected places that you have previously entered (or you can add them now by clicking on the “add place” button). So for instance, you could let your colleagues know when you are in the office on site A, or at the office on site B, etc… but never reveal your location at other places.
Whether you choose to be located anywhere or only at selected places, you can now choose how “much” of the place is shared by moving the cursor. The further you move it to the right, the more precise the location you share. You can also choose to share the name you have given the place. This is often more meaningful than the place itself: “Office” means something to your correspondents, regardless of where it may be.
Lastly: you can click the “not at all” just to be absolutely sure that no location is being shared with anyone.
The places screen shows who is closest to you based on their known location. It calculates who is closest to where you are. All this is performed on your handset, and your location is not uploaded to any server. By clicking on the map icon to the right of your contact, you can see a map of where they are relative to you.
Currently, the “places” screen only covers other On users. Soon it will also look up your contacts location on twitter, foursquare, latitude and other geo-location services. It will also look up the office and home addresses that may already be in your phone book.
Once you have signed into On your contacts and messages will be uploaded to the On server. You can then change any information on your phone or the web (or even another On phone) and the changes will sync to all other devices. Similarly, if you lose your phone, you can easily recover all your contacts and messages on a new phone. All information stored on the On servers follows industry best practice in terms of security, however, anyone with your password and login can access this information. And if there is stuff you prefer not to be on the servers, simply ask On to remove it, either on the phone or via the website.
Syncing is carried out in the background. A small “sync” symbol in the status bar lets you know when this is happening. If you drop down the status bar, you can see the progress. A first sync can take a long time depending on the number of contacts, as all the data needs to be uploaded and compared. A simple contact can take a second to sync, while a complex one (photos, many numbers, notes, etc) can take up to 5 seconds. So 60 contacts may take only a minute while 1500 could take between 25 minutes and 2 hours… It is best to be on wifi for this! After the first sync, only changes need to be uploaded or downloaded, and this normally happens in a few seconds.
NB: if you think that the information on the handset and server are “out of sync” you can go to menu>preference>sync settings and click on the “sync all” button. This will get the phone to compare each bit of information with that currently stored on the server.
You can manage you "contact points" by clicking on your "me" in the "my circle" or "my worlds" pages. You can choose which contact points (phone numbers, emails, IMs) you share in your business card with each world.
What is On Trace for iPhone ?
35. Dois-je me réinscrire si j'ai déjà un compte On ?Vous n'avez pas besoin de vous réinscrire, car Trace est un service de ON. Il vous suffit de réutiliser votre login / mot de passe.
Pour utiliser On vous devez pouvoir vous connecter à l'internet mobile.
Votre contact recevra un SMS d'où il pourra télécharger l'application. Une fois qu'il aura accepté votre invitation, il recevra une alerte automatique (ou notification) dès vous souhaiterez communiquer avec lui.
Malheureusement, On Trace ne fonctionne, pour le moment, que sur iPhone. Vos contacts qui n'ont pas d'iPhone ne peuvent donc pas utiliser On Trace avec vous.
Il vous suffit de cliquer sur son avatar au centre de l'écran.
Il vous suffit de secouer votre iPhone.
Le service On vous enverra une notification (donc n'oublier pas de les activer).
Le service On Trace ne pourra pas fonctionner, car vous ne serez jamais averti si une personne veut faire une trace avec vous.